QMS BenchmarQ award 2013 first rate

The results are in, we received GOLD customer satisfaction certificate

Thank you to those that took part in the survey for their honest opinions, we are thrilled that 100% of you would recommend our business.

It is extremely important as a business we understand what our clients think of our service. Annually, we utilize the BenchmarQ Customer Satisfaction service, analysing feedback which enables us to improve the quality of our product and the service we offer. 2012 saw us achieve a Silver certificate but this year we have triumphed, reaching Gold standard, a hugely rewarding accolade for the business and our staff. We pride ourselves on the high level of service we provide our clients.

Here are a few of the highlights from the report;

How professional did you find our employee’s?
84% said Very or Extremley

Did our range of services fulfil your requirements?
100% said Yes

How would you rate your overall experience with our company?
80% said Very Satisfied

How knowledgeable were we about the services you require?
84% said Very or Extremely

Would you recommend us?
100% said Yes